Shipping policy
Production: ID plates with your engraving and cards with your print are produced and shipped within one working day (24 hours).
Delivery time: You usually receive your order within 4 to 10 working days of placing it, in Germany and abroad alike.
Shipping within Germany
- Standard letter, untracked (up to 20 g, e.g. an ID plate or one card): €1.19
- Compact letter, untracked (up to 50 g, e.g. several cards): €1.49
- DHL small parcel, tracked (up to 1 kg, e.g. shoulder straps, lights, AirTag cases): €3.99
- DHL parcel, insured (over 1 kg, e.g. demo drones): €7.69
International shipping (EU and other countries)
- International letter, untracked (up to 20 g): €1.98
- International compact letter, untracked (up to 50 g): €2.29
- Warenpost International Premium, tracked (up to 1 kg): €6.99
- Denmark: Warenpost International Premium only, €6.99, because letters can no longer be delivered there.
- Demo drones (with batteries) are shipped within Germany only.
The shop calculates the shipping method for your order automatically. You will see the binding amount at checkout before you complete your order.
Deliveries outside the EU (e.g. Switzerland, Norway, United Kingdom): import taxes, customs duties or carrier fees may apply and are payable by the recipient.
Shipping risk: For consumers, we bear the risk of loss or damage in transit.
Returns: Please see our withdrawal information for your right of withdrawal and the exception for personalised goods.
